Language access regulations
- DC Municipal Regulations and D.C. Register, Chapter 4-12, Language Access Act
- Policy template for covered entities with major public contact
Data collection
Translation and In-person interpretation Vendors
Telephone interpretation (LanguageLine Solutions)
- Reference Guide: How to use LanguageLine Solutions for Telephonic Interpretation
- Reference Guide: How to Set Up an Account with LanguageLine Solutions
- LanguageLine Solutions guide to generating reports
- Access your LLS account
Tips for providing translation and interpretation
- Comprehensive Language Center, Inc. guide to best practices for reviewing translations
- LanguageLine Solutions tips for working with a telephone interpreter
- Machine Translation Software in Agencies’ Websites and Mobile Apps (Updated August 19, 2024)
- Reference Guide: Types of Interpretation
- Reference Guide: Tips for communicating with LEP/NEP individuals
Multilingual taglines for non-vital documents
Interpreter services waiver form
- Interpretation services waiver form in Amharic
- Interpretation services waiver form in Chinese
- Interpretation services waiver form in French
- Interpretation services waiver form in Korean
- Interpretation services waiver form in Spanish
- Interpretation services waiver form in Vietnamese
Signage
“I Speak” Cards
- “I Speak… Amharic”
- “I Speak… Arabic”
- “I Speak… Chinese”
- “I Speak… French”
- “I Speak… Korean”
- “I Speak… Portuguese”
- “I Speak… Russian”
- “I Speak… Spanish”
- “I Speak… Tagalog”
- “I Speak… Vietnamese”
Outreach
- Reference Guide: Suggested Outreach Partners
- Reference Guide: What is the D.C. Language Access Coalition?
- Reference Guide: What are the Consultative Agencies?
- Reference Guide: Outreach Event for Event Multilingual Taglines
Complaints
- Complaint process and timeline infographic
- Standard Operating Procedures for Investigating Language Access Complaints
- Language Access Public Complaint Form (All Updated March 2025)
- English (Print) (Online)
- Amharic / አማርኛ (Print / የታተመ) (Online version – coming soon / የመስመር ላይ ስሪት – በቅርቡ)
- Chinese / 中文 (Print / 打印版）（Online version – coming soon / 在线版——即将推出）
- French / Français (Print / imprimé) (Online version – coming soon / version en ligne - à venir)
- Korean / 한국어 (Print /인쇄 버전) (Online version – coming soon / 온라인 버전 – 곧 제공)
- Spanish / Español (Print / impreso) (Online version – coming soon / versión en línea: próximamente)
- Vietnamese / Tiếng Việt (Print / bản in) (Online version – coming soon / bản trực tuyến – sẽ sớm có)
This webpage was last updated on May 13, 2025