In DC, we value the diversity of our visitors and residents and protect their ability to access goods and services without encountering discrimination. At this free training for the DC Small Business Development Center at Howard University, staff from the DC Office of Human Rights (OHR), DC's civil rights enforcement agency, will provide detailed information on DC's civil rights protections based on gender identity/expression, national origin, sex, and race in the context of providing public accommodations and good customer service.