Monday, March 14, 2016Resources for Agencies Attachment(s): Reference Guide: Taglines version 1 Reference Guide: Taglines version 2 CLCI Translation Best Practices Communication Tips LLS User Guide LLS Tips for Working with an Interpreter LLS Account Setup LLS Reports Guide Interpretation Waiver: Amharic Interpretation Waiver: Chinese Interpretation Waiver: French Interpretation Waiver: Korean Interpretation Waiver: Spanish Interpretation Waiver: Vietnamese Outreach Partners Data Collection Guide LA Policy Template - Covered Entity LA Policy Template - Covered Entity w/ MPC LA Investigations - Standard Operating Procedures LA Regs - Oct 2014 LA Complaint Flowchart March 2015