Sections on This Page:

• The Three Main Options to Reserve a Wheelchair Accessible Taxi Vehicle
• How to Place a Request for a Wheelchair Accessible Taxi
• Additional Questions or Comments

The Three Main Options to Reserve a Wheelchair Accessible Taxi Vehicle

In Washington, DC there are several ways to order and reserve a wheelchair accessible taxi. It can be obtained through an online app (such as Uber or Lyft) or through a local taxi company.

To reserve a wheelchair accessible vehicle transportation:

1. Call:

• The Department of For-Hire Vehicles Wheelchair Accessible (WAV) Hotline
  • (202) 977-4928
• District Cab
  • (202) 398-0500
• DC VIP Cab
  • (202) 269-9000
• Yellow Cab Company of DC
  • (202) 544-1213

2. Reserve online at:

• District Cab:  https://districtcab.com/
• DC VIP Cab: https://tdc.koachapp.com/
• Yellow Cab Company of DC: http://www.orderyellowcab.com/
  • Note: request a wheelchair accessible cab by selecting the Add Special Options drop down men

3. Install the mobile app, Curb (formerly Taxi Magic), for Apple devices here and for Google devices here.

How to Place a Request for a Wheelchair Accessible Taxi

1. Tell the dispatch that you need a wheelchair accessible taxi.
2. Give the dispatch your pick-up and drop-off location.
3. Choose a pick-up location where you can access the street. This should be your closest street intersection with curb cuts or sidewalk ramps, or a location with a driveway.  Since the vehicle’s wheelchair ramp is positioned at the rear of the vehicle, you must board the taxi from the street level.
4. Give the dispatch any additional information or special instructions that will help the driver find your pick-up location and provide your service.

Additional Questions or Comments

• E-mail: [email protected]
• In-Person: 441 4th Street NW, Suite 570N, Washington, DC 20001
• Phone: (202) 727-4559