The Language Access Act of 2004 applies to two groups of government establishments: covered entities and covered entities with major public contact.
Resources for covered entities
Resources for covered entities with major public contact
What are covered entities?
A covered entity is any District agency, department, or program that comes into contact with the public either directly or indirectly.
What are covered entities with major public contact?
A covered entity with major public contact is a District agency whose main functions involve interactions with members of the public. There are 39 designated covered entities with major public contact.
- Alcoholic Beverage Regulation Administration (ABRA)
- Child and Family Services Agency (CFSA)
- Department of Behavioral Health (DOB)
- Department of Consumer and Regulatory Affairs (DCRA)
- Department of Corrections (DOC)
- Department of Employment Services (DOES)
- Department of Energy & Environment (DOEE)
- Department of General Services (DGS)
- Department of Health (DOH)
- Department of Health Care Finance (DHCF)
- Department of Housing and Community Development (DHCD)
- Department of Human Resources (DCHR)
- Department of Human Services (DHS)
- Department of Motor Vehicles (DMV)
- Department of Parks and Recreation (DPR)
- Department of Public Works (DPW)
- Department of Small and Local Business Development (DSLBD)
- Department of Youth Rehabilitation Services (DYRS)
- Department on Disability Services (DDS)
- District Department of Transportation (DDOT)
- District of Columbia Housing Authority (DCHA)
- District of Columbia Lottery and Charitable Games Control Board (DCLB)
- District of Columbia Office of Zoning (DCOZ)
- District of Columbia Public Library (DCPL)
- District of Columbia Public Schools (DCPS)
- Fire and Emergency Medical Services Department (FEMS)
- Homeland Security and Emergency Management Agency (HSEMA)
- Metropolitan Police Department (MPD)
- Office of Administrative Hearings (OAH)
- Office of Contracting and Procurement (OCP)
- Office of Human Rights (OHR)
- Office of Planning (OP)
- Office of Tax and Revenue (OTR)
- Office of Unified Communications (OUC)
- Office of the Attorney General - Child Support Services Division (OAG - CSSD)
- Office of the People’s Counsel (OPC)
- Office of the State Superintendent of Education (OSSE)
- Office of the Tenant Advocate (OTA)
- Office on Aging (DCOA)